Hollywood Bets why

  • Dev
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Re: Hollywood Bets why

2 years 4 months ago
#858367
Dear Hollywoodbets Customers

1) Our results system is experiencing issues with results going through slowly, and in turn causing a lag in results and balances updating on accounts. Hence why the delay in you receiving payouts.
2) Price changes are not reflecting immediately on our site and in turn causing errors when trying to strike bets. Please attempt to accept the odds changes.
3) We are unable to access client accounts and assist with queries.
4) Please use the new mobisite on your desktop and phone to get your bets on: mob.hollywoodbets.net

Our team is doing everything possible to get the system back to 100%. The current projected time is in 45 minutes - 12h00. We apologize for the inconvenience caused.
The following user(s) said Thank You: Dave Scott, Craig Eudey, Thor

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  • Dev
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Re: Hollywood Bets why

2 years 4 months ago
#858369
Our teams ask to please use the new website as there have been less issues reported here. Please use your same logins as the old website:

new.hollywoodbets.net (desktop)
mob.hollywoodbets.net (mobile)

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  • Thor
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Re: Hollywood Bets why

2 years 4 months ago
#858373
Dev thank you for the update - Clearly the Upgrade was not much of an upgrade, and hope we can get back to normality soon, considering the downgraded system held up on Kings Plate day, whereas the upgrade couldn't handle a Fairview weekday meeting in the middle of Januworry.

Dev this price change issue is not just a current one, and your IT team needs to take accountability to fix it. This has been highlighted many times before, and them asking us to just accept the updated prices is crazy.
The odds are what makes people decide to bet. If we see Charles Dickens at 2/1 we will have a bet, but then the price changed to 3/10, should we then just restudy the field in an instant and determine if 3/10 is okay?

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  • Dev
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Re: Hollywood Bets why

2 years 4 months ago
#858376
I 100% agree with you in terms of the price you see, but It is an issue that I have to make customers aware of.

In terms of the upgrade, it is been pertinent we do it, and unfortunately there will always be issues that cannot be accounted for. We understand the frustration, and we feel it even more. Our goal is to lay bets and provide an efficient platform to do so. I assure you we have everyone working on it.
The following user(s) said Thank You: Thor

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  • Dev
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Re: Hollywood Bets why

2 years 4 months ago - 2 years 4 months ago
#858377
With regards to the latest update from our team, our system has caught up with regards to the lag and delay in results. However reports are there are still intermittent delays on some markets.

The price change issues are still persisting. The team are still working on this. - last update 12h30.

*UPDATED
Last edit: 2 years 4 months ago by Dev.

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  • Gazza
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Re: Hollywood Bets why

2 years 4 months ago
#858492
Site playing up again!

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  • bayern
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Re: Hollywood Bets why

2 years 4 months ago
#858680
Site down?
Guessing has never been widely acclaimed as a good gambling strategy.

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  • Gazza
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Re: Hollywood Bets why

2 years 4 months ago
#858681
Again...grrrrrr

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  • Dave Scott
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Re: Hollywood Bets why

2 years 4 months ago
#858686
Frustrating guys but change had to happen and going forward

new.hollywoodbets.net


This will be the best link

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  • Dev
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Re: Hollywood Bets why

2 years 4 months ago
#858687
Please can I recommend people to start using the NEW Hollywoodbets website.

new.hollywoodbets.net
mob.hollywoodbets.net (mobi)

All the current bugs and issues are relate to our old website. We will begin navigating customers across to the new platform, so we recommend that you start using these soon. We hope it will give you a smoother betting experience. We do apologize for all the inconvenience caused by the site issues.

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  • Thor
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Re: Hollywood Bets why

2 years 4 months ago
#858817
Dev once again payouts slow and price change errors. Is it issues again?

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  • the duke
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Re: Hollywood Bets why

2 years 4 months ago
#858818
Again and again.... pathetic...

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