Calling Dev @ Hollywood

Good day Dev,

Happy New Year to you Dev.

I need your assistance - for a long time I have been withdrawing without any hassles I have been withdrawing using the ABSA Cashsend option and just earlier I made withdrawal but then I get this sms and also on my account I get this message (please see both below)

This sms...
Good day, your w/d request of R 600 has been declined for the following reason: Additional FICA documents required. Contact withdrawals@hollywoodbets.net

On my account..

03 Jan 2022 | 14:45
Journal: Reversal Of Withdrawal
Amount: R600.00
Ref: Rejected: 15026696305 Declined by: ClaudineJ. Additional FICA documents required

Just earlier I withdrew R100 and yesterday I withdrew R400.

What is the issue?

Regards
Casey - 4967774
0844473227

Hi Casey
I have sent this onto the withdrawals team, and asked them to investigate asap.
Regards
Devin

Dev wrote:

Hi Casey
I have sent this onto the withdrawals team, and asked them to investigate asap.
Regards
Devin

Many thanks Dev

This is a Brag post Casey...

Long time mate, hope you're well!

wonbyamile wrote:

Dev wrote:

Hi Casey
I have sent this onto the withdrawals team, and asked them to investigate asap.
Regards
Devin

Many thanks Dev

Hi Wonbyamile
The team apologizes for the reversing the withdrawal, as this was done in error. They have now processed the withdrawal, and I believe they have told you, and you should receive funds soon. Apologies for the inconvenience.
Thank you
Devin

Now if the tote could only comprehend this type of customer service

4 racing .......FYI