Calling Hollywood

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7 months 3 weeks ago #847545 by Dev
Dev on topic Calling Hollywood

Hi Dev can someone from ur team please contact me on 0615109850. Have tried emailing and managed to speak to consultant once and they were to call back still waiting. My query is a withdrawal issue ( outstanding from last week). Sorry to use this platform but I have tried every possible way including going to branch but with no help.

Hi Mr P, thank you for sharing your details. I have passed it onto the team and have asked them to urgently assist you. Apologies for the inconvenience caused. Thank you, Devin

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7 months 3 weeks ago #847559 by Dev
Dev on topic Calling Hollywood

Hi Dev can someone from ur team please contact me on 0615109850. Have tried emailing and managed to speak to consultant once and they were to call back still waiting. My query is a withdrawal issue ( outstanding from last week). Sorry to use this platform but I have tried every possible way including going to branch but with no help.

Hi Mr P, thank you for sharing your details. I have passed it onto the team and have asked them to urgently assist you. Apologies for the inconvenience caused. Thank you, Devin

Hi Mr P
Our team said they picked this up yesterday and you were assisted yesterday. I believe everything has been sorted out.
Thank you
Devin

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7 months 3 weeks ago #847567 by Magz123
Magz123 on topic Calling Hollywood

Dear Hollywood

Please assist with my withdrawal from Saturday still not in bank. Normally withdrawals are in my bank account within hours. I contacted support via chat yesterday and was told to wait. Surely it can't be taking this long unless my withdrawal has not been processed. Kindly advise.

Thank you Devin, this has now been sorted!

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7 months 2 weeks ago #847750 by FlashG
FlashG on topic Calling Hollywood
Been waiting for a bet to be resulted since this am. Your team not helping and the chat function on your site is useless. Taken me 30 mins and still not talking to anyone

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7 months 2 weeks ago #847757 by KyleHolly
KyleHolly on topic Calling Hollywood
Can you please provide some details of the bet or an account number so we can have a look and pass onto the relevant department.

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7 months 2 weeks ago #847762 by KyleHolly
KyleHolly on topic Calling Hollywood
I will take it that this has been resolved FlashG as I am yet to receive any additional information that could assist in resulting your "BET from this morning".

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7 months 2 weeks ago #847769 by Dev
Dev on topic Calling Hollywood

Been waiting for a bet to be resulted since this am. Your team not helping and the chat function on your site is useless. Taken me 30 mins and still not talking to anyone

Hi FlashG
If you have still not been assisted, please check your private messages.
Thank you
Dev

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7 months 2 weeks ago #847773 by FlashG
FlashG on topic Calling Hollywood
Sorted thank you guys

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7 months 2 weeks ago #847787 by Dave Scott
Dave Scott on topic Calling Hollywood
I would suggest in future if any punter has a concern it's best to just send a PM directly to HW or the operator in private rather than share numbers and account via the site .

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7 months 2 weeks ago #847916 by Thor
Thor on topic Calling Hollywood
Hollywood website failing badly this evening. What's happening?

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7 months 2 weeks ago #848000 by Pepe
Pepe on topic Calling Hollywood
Heya guys. I have a really weird issue. On Saturday morning placed a few bets. A few hours I placed a few more bets and just had a look to see all my pending bets. The bets from the morning were nowhere to be seen. Yet morning was deducted from my account. Even bets from the previous days weren't reflecting. It seems I have vanishing bets lol. I don't know if anyone has experienced the same.

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7 months 2 weeks ago #848001 by Pepe
Pepe on topic Calling Hollywood
Before anyone says anything. I'll like to add these were football bets with kick-off later in the afternoon, by 11am they disappeared lol. I searched under all categories they were nowhere.

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